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A Chronicle of Digital Transformation : From Kitchen Chaos to Kubernetes

Sunday 1:30 PM–2:00 PM in Ballroom 1

How do you lead digital transformation when your starting point is paper, pens, and a patchwork of spreadsheets? In this session, I share how business users helped drive real change at one of Australia’s largest food and hospitality service providers—progressing from manual paperwork to a cloud-native platform powered by Python, Django, Docker, and Kubernetes.

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I’ll take you behind the scenes of digital transformation in a traditional, paper-heavy business—sharing first-hand experiences from those who faced the frustrations and became part of the solution. Along the way, I’ll highlight real initiatives delivered: from early automation with spreadsheets and scripts, to building a scalable, modern platform.

Rather than a technical deep dive, this talk offers an honest look at what it takes to modernise operations in a non-tech environment—while always focusing on people, process, and platform.

Whether you’re a developer in a traditional industry or someone championing transformation from within, you’ll find this story relatable, candid, and maybe even a little fun.

Dipendra Paudel He/Him/His

Dipendra is a Solution Architect at Cater Care. He brings together experience in finance, tech support, and systems analysis to bridge business and technology. He collaborates across teams to streamline processes, drive digital transformation, and create better user experiences, always with a focus on practical, people-first solutions.

A passionate advocate for open source and developer culture, Dipendra works mainly with Python, Django, React, and Google Cloud (with a special interest in serverless). He’s committed to making IT smarter, fostering innovation, and helping teams work better together.