Ticket transfers
PyCon AU tickets are transferable. Use the link in your order email to update the order details, or email us at contact@pycon.org.au for assistance.
Refunds
Email your order code to contact@pycon.org.au to request a refund.
Partial refunds
We will give you a no questions asked partial refund on ticket purchases up until the following dates:
| Date | Refund amount |
|---|---|
| 1st of August, 2025 | 90% of sale price |
| 22nd of August, 2025 | 50% of sale price |
Full refunds
We will give you a 100% refund in the following circumstances:
- You become eligible for a free ticket, e.g. by having your talk proposal or volunteer application accepted
- You test positive for, or display symptoms of, a communicable disease such as COVID-19 after the 29th of August, 2025
- On compassionate grounds, at the discretion of the conference director
For a 100% refund you will need to tell us which circumstance applies to you and we may ask you to supply proof.